How To Fix QuickBooks Error 1712?

QuickBooks Error 1712 is an installation error that occurs when you are trying to install or update QuickBooks Desktop software. This error can also occur when you are trying to open QuickBooks Desktop software.

The error message associated with QuickBooks Error 1712 typically reads:

“Error 1712: One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.”

This error can prevent you from using QuickBooks Desktop software, and can be frustrating if you rely on QuickBooks to manage your business finances.

Fortunately, there are steps you can take to resolve QuickBooks Error 1712 and get back to using QuickBooks Desktop software.

Read Also : How to Resolve QuickBooks Error Code: 7010?

Why QuickBooks Error Code 1712 Occurs?

QuickBooks Error Code 1712 can occur due to a variety of reasons. Some of the most common causes of this error are:

1. Corrupted or damaged QuickBooks Desktop installation files.
2. Incomplete or failed installation of QuickBooks Desktop software.
3. Issues with the Microsoft Windows Installer.
4. Antivirus software or firewall blocking the installation process.
5. Incompatible hardware or software with the QuickBooks Desktop software.

These factors can prevent the proper installation or functioning of QuickBooks Desktop software, leading to the occurrence of QuickBooks Error Code 1712.

Read Also : How to Resolve QuickBooks Error Code 324?

How To Fix QuickBooks Error 1712?

Here are the steps you can take to fix QuickBooks Error 1712:

Step 1: Use the QuickBooks Install Diagnostic Tool

• The QuickBooks Install Diagnostic Tool is a powerful tool that can automatically detect and fix many installation-related issues in QuickBooks.
• Download and install the QuickBooks Install Diagnostic Tool from the official QuickBooks website.
• After the installation is complete, run the tool and let it scan your system for any issues.
• Once the scan is complete, follow the on-screen instructions to fix any issues that are detected.
• Restart your computer and try installing QuickBooks Desktop software again to see if the error is resolved.

Step 2: Restart your computer

• Sometimes, a simple restart of your computer can resolve many software-related issues, including QuickBooks Error 1712.
• Save any open files and close all running applications.
• Restart your computer and try installing QuickBooks Desktop software again to see if the error is resolved.

Read Also : How to Setup Online QuickBooks Bank Reconciliation: Process & Overview?

Step 3: Use a Clean Install of QuickBooks

• A Clean Install of QuickBooks is a process of uninstalling and then reinstalling QuickBooks Desktop software.
• Before proceeding with a Clean Install, make sure that you have a backup of your company file and all important data.
• Follow the steps outlined below to perform a Clean Install of QuickBooks:

1. Uninstall QuickBooks Desktop software:

• Press Windows + R on your keyboard to open the Run dialog box.
• Type “Control Panel” in the Run dialog box and press Enter.
• Click on Programs and Features and select QuickBooks Desktop software from the list.
• Click on Uninstall and follow the on-screen instructions to remove QuickBooks Desktop software.

2. Rename the installation folders:

• Press Windows + E on your keyboard to open the File Explorer.
• Navigate to the following folders and rename them: C:\Program Files\Intuit C:\Program Files\Common Files\Intuit C:\ProgramData\Intuit
• Rename each of these folders by adding the word “old” to the end of their name (e.g., “Intuit” becomes “Intuit.old”).

3. Reinstall QuickBooks Desktop software:

• Download the latest version of QuickBooks Desktop software from the official QuickBooks website.
• Follow the on-screen instructions to install QuickBooks Desktop software.
• Restart your computer after the installation is complete.

Read Also : How To Fix Data Damage On Your QuickBooks Desktop Company File?

Step 4: Temporarily Disable Antivirus Software

• Antivirus software or firewall can sometimes block the installation or functioning of QuickBooks Desktop software.
• Temporarily disable your antivirus software and try installing QuickBooks Desktop software again to see if the error is resolved.
• If the error is resolved, add QuickBooks Desktop software to the list of exceptions in your antivirus software.
• If the error persists, contact your antivirus software provider for further assistance.

Step 5: Check the compatibility of hardware and software

• Incompatible hardware or software with QuickBooks Desktop software can lead to the occurrence of QuickBooks Error 1712.
• Check the system requirements for QuickBooks Desktop software and ensure that your hardware and software meet the minimum requirements.
• Make sure that you have installed all the necessary updates and patches for your operating system.

Read Also : How To Install, Set Up and Update Intuit Data Protect to Backup Files?

By following these steps, you can resolve QuickBooks Error 1712 and get back to using QuickBooks Desktop software. If the error persists, it’s recommended to contact QuickBooks support for further assistance.