QuickBooks Support Services Rochester, NY

Geeks Of America is helping us convert from NetSuite to Quickbooks. I'm very impressed with the professionalism and competency of everyone at Geeks Of America, without exception. Emma is assisting us with the data conversion, and she has been extremely knowledgeable and helpful. We had a short deadline and Emma pitched in to make sure we were able to meet it, as well as to patiently explain the process. I can't say enough about the confidence we have in Emma and what a pleasure it is to work with her.

Daniel

I have been working with Geeks Of America for over one years now. Our account representative is Emma. She provides a wealth of knowledge regarding QuickBooks and inventory management. She is always willing to help us with all our issues and also will to go the extra mile to make sure everything is running smoothly. Emma is a pleasure to work with and we are grateful for all her assistance and hard work.

Theodore

My Quickbooks company file was enormous, with some data corruption, so we needed to migrate to a new file. Geeks Of America had the expertise, tools, and friendly staff to get us set up with a new file, keeping important data, and purging the old data, all with minimal downtime (just a couple of days). From the start the communication was great, a project plan was implemented, everything was explained to me, and several virtual meetings were held during the process to answer my questions. I put my company's future in Geeks Of America's hands, and they delivered! Thank you!

William

I worked with Audrey for the last 6 month and she offered professional knowledge that helped me in several situations. She is very patient when assisting. Taresa is very pleasant to work with. She knows Quickbooks inside and out. Audrey’s knowledge and customer services is above five stars. Audrey and Geeks Of America , I would like to thank you very much for all the support! Audrey, you are above five stars!

Henry

I've been through a few different software conversions. Each of them was stressful and difficult. Geeks Of America made our conversion from Microsoft Dynamics Great Plains to Quickbooks Online as simple and painless as I've experienced. Every aspect was top notch. Sandy was awesome and very patient with us as our staff had varying levels or prior experience with QB. Sandy managed the project exceptionally well and was checking in frequently to make sure we were happy with every aspect. I would HIGHLY recommend Geeks Of America for anyone looking to transition to Quickbooks.

Paul

Geeks Of America has been instrumental in helping us streamline our accounting process. We upgraded to Quickbooks Desktop Manufacturing and Wholesale has done a phenomenal job guiding us through the upgrade, addressing all of our issues with practical solutions and getting us to speed. She’s also been very patient with our team as we all have varying levels of experience within Quickbooks. It is always a pleasure to work with Kaylin and we are truly grateful for all of her support. Thank you!

Charles

We have worked with Emma at Geeks Of America for over 1 years. She has helped us navigate building new QB files for two companies and has been a lifesaver is keeping our QB file up to date. We consider Audrey a part of the CR team. She is extremely professional and always willing to teach us how to make changes and updates the correct way. We can't thank Audrey and the entire Fourlane team enough for helping us organize our company so we can grow! I highly recommend Audrey if you are in need of an experienced Quickbooks professional.

Abigail

Geeks Of America team is absolutely exceptional. We expanded our team from three accountants to five within months of our QB pro purchase . With the new hires we needed to obtain additional licenses but our return period had lapsed. The Geeks Of America team worked with us to get us credit even after our return period. All partners at our firm will always recommend our clients to work with Geeks Of America for a their QB needs. In addition to going out of their way, they also have great support staff that helps with technical issues. We contacted them with specific issues and all issues were put to rest within 24hours. Most of all Audrey from their team was a great . She was proactive and made sure all issues were resolved.

Matthew

Audrey went above and beyond when I encountered problems long after the sale she made when I purchased Quickbooks desktop software. I was encountering a problem signing in that required a INTUIT account. I attempted to obtain a account only to learn that years ago I had a account but had no idea what the password was to open the account. Every time I attempted to change the password I was put into a digital maze which prevented any further actions with my computer. Audrey spent considerable time trying to resolve the problem for me and after several attempts she solved the catch 22. All of her efforts were long after the sale and for no compensation to her. She will always be my Go To person for future purchases.

Jason

We have been looking at changing our accounting system from Dynamics Solomon and finally decided Quickbooks was the best option for our needs. However, our accounting team has been using this system since 1995 and was uneasy about transitioning. Our experience with QB was disappointing and even misleading about their services such as data migration. I found GOA searching around on Google and chatted with Sandy. He answered a few questions and then called me on the phone. It was the first time someone actually seemed knowledgeable and asked in depth questions about our needs. We setup a meeting with Sandy and Audrey and had our CFO sit in. Audrey is the perfect person for our account.

Maya