How To Fix QuickBooks Error 100060 ? [ Troubleshooted ]

QuickBooks is a popular accounting software used by businesses to manage their financial transactions. However, sometimes users may encounter errors that can disrupt their workflow. One such error is QuickBooks Error 100060. This error is typically caused by an issue with the QuickBooks installation or a problem with the company file. The error message that appears is:

“QuickBooks was not able to create the necessary PDF files.”

If you are experiencing this error, don’t worry, as this guide will walk you through the steps you can take to fix QuickBooks Error 100060.

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1. Update QuickBooks to the latest version

QuickBooks frequently releases updates to fix bugs and errors, including QuickBooks Error 100060. Check if you have the latest version of QuickBooks installed. If not, update your QuickBooks to the latest version available. To do this, follow these steps:

• Step 1: Open QuickBooks and click on the Help menu.
• Step 2: Select Update QuickBooks Desktop.
• Step 3: Click on the Update Now tab.
• Step 4: Checkmark the box next to Reset Update.
• Step 5: Click on Get Updates.
• Step 6: Once the update is complete, restart QuickBooks and try to create a PDF file again.

2. Verify the PDF converter is functioning

QuickBooks uses a PDF converter to create PDF files. If the converter is not functioning correctly, QuickBooks Error 100060 may occur. Follow these steps to verify if the PDF converter is functioning:

• Step 1: Open QuickBooks and click on the File menu.
• Step 2: Select Printer Setup.
• Step 3: Click on the Form Name drop-down menu and select any form.
• Step 4: Click on the OK button.
• Step 5: In the Printer Setup window, select the name of your PDF converter.
• Step 6: Click on the Properties button.
• Step 7: Click on the Test button.
• Step 8: Follow the prompts to test your PDF converter.

If the test is successful, try creating a PDF file again. If the test is unsuccessful, contact QuickBooks Support for further assistance.

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3. Reinstall the PDF converter

• If the PDF converter is not functioning correctly, you may need to reinstall it. Follow these steps to reinstall the PDF converter:
• Step 1: Open QuickBooks and click on the Help menu.
• Step 2: Select Update QuickBooks Desktop.
• Step 3: Click on the Options tab.
• Step 4: Click on the Clean Install Tool button.
• Step 5: Follow the prompts to download and run the Clean Install Tool.
• Step 6: Reinstall QuickBooks.
• Step 7: Try creating a PDF file again.

4. Run QuickBooks PDF & Print Repair Tool

QuickBooks has a PDF & Print Repair Tool that can help fix issues with the PDF converter. Follow these steps to run the QuickBooks PDF & Print Repair Tool:

• Step 1: Download and install the QuickBooks PDF & Print Repair Tool.
• Step 2: Run the QuickBooks PDF & Print Repair Tool.
• Step 3: Follow the prompts to repair any issues with the PDF converter.
• Step 4: Try creating a PDF file again.

5. Check the permissions on the Windows Temp folder

The Windows Temp folder is used by QuickBooks to store temporary files. If the permissions on the Windows Temp folder are not set correctly, QuickBooks Error 100060 may occur. Follow these steps to check the permissions on the Windows Temp folder:

• Step 1: Open Windows Explorer.
• Step 2: Navigate to the C:\Windows\Temp folder.
• Step 3: Right-click on the Temp folder and select Properties.
• Step 4: Click on the Security tab.
• Step 5: Click on the Edit button.
• Step 6: Select the user or group that you want to give permission to.
• Step 7: Checkmark the Full control box under the Allow column.
• Step 8: Click on the Apply button and then the OK button.
• Step 9: Try creating a PDF file again.

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6. Check for Windows updates

Sometimes, QuickBooks Error 100060 can be caused by an outdated Windows operating system. Ensure that your Windows operating system is up to date by checking for updates. Follow these steps to check for Windows updates:

• Step 1: Click on the Start button.
• Step 2: Type Windows Update in the search box and press Enter.
• Step 3: Click on the Check for updates button.
• Step 4: If updates are available, download and install them.
• Step 5: Restart your computer.
• Step 6: Try creating a PDF file again.

7. Repair or reinstall Microsoft .NET Framework

Microsoft .NET Framework is a software component required by QuickBooks to function properly. If there are issues with the .NET Framework, QuickBooks Error 100060 may occur. Follow these steps to repair or reinstall the .NET Framework:

• Step 1: Press the Windows key + R to open the Run dialog box.
• Step 2: Type appwiz.cpl and press Enter.
• Step 3: Locate Microsoft .NET Framework in the list of installed programs.
• Step 4: Right-click on Microsoft .NET Framework and select Change.
• Step 5: Follow the prompts to repair or reinstall Microsoft .NET Framework.
• Step 6: Restart your computer.
• Step 7: Try creating a PDF file again.

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8. Use a different PDF reader

If all else fails, you can try using a different PDF reader to create PDF files. Adobe Acrobat Reader is a popular PDF reader that can be used with QuickBooks. Follow these steps to use a different PDF reader:

• Step 1: Install Adobe Acrobat Reader if it is not already installed.
• Step 2: Open QuickBooks and go to the File menu.
• Step 3: Select Printer Setup.
• Step 4: Click on the Form Name drop-down menu and select any form.
• Step 5: Click on the OK button.
• Step 6: In the Printer Setup window, select the name of your new PDF reader.
• Step 7: Click on the Properties button.
• Step 8: Follow the prompts to set up your new PDF reader.
• Step 9: Try creating a PDF file again.

In conclusion, QuickBooks Error 100060 can be frustrating, but it can be resolved by following the steps outlined above. By updating QuickBooks to the latest version, verifying the PDF converter is functioning, reinstalling the PDF converter, running the QuickBooks PDF & Print Repair Tool, checking the permissions on the Windows Temp folder, checking for Windows updates, repairing or reinstalling Microsoft .NET Framework, or using a different PDF reader, you should be able to resolve the issue. If you are still encountering issues, contact QuickBooks Support for further assistance.