QuickBooks is a popular accounting software used by businesses to manage their financial data. However, users may encounter errors while working with QuickBooks, and one such error is QuickBooks Error 87. This error typically occurs when there is a problem with the Windows registry or when the user tries to access a file that is not supported by QuickBooks. In this guide, we will provide you with step-by-step solutions to fix QuickBooks Error 87 and help you resume your accounting tasks smoothly.
1. Understanding QuickBooks Error 87:
1.1 Definition of QuickBooks Error 87:
QuickBooks Error 87 is an error code that indicates an issue with QuickBooks or the Windows registry. It typically occurs when the user tries to access a file that is not supported by QuickBooks or when there is a problem with the Windows registry settings.
1.2 Causes of QuickBooks Error 87:
- Trying to open or access a file that is not supported by QuickBooks
- Issues with the Windows registry settings
- Outdated or incompatible version of QuickBooks software
- Problems with the installation or update process of QuickBooks
1.3 Symptoms of QuickBooks Error 87:
- QuickBooks displays an error message with the code 87
- Inability to access certain files or perform specific actions in QuickBooks
- Slow performance of QuickBooks or system freezing
- Error message appears when trying to open or save files in QuickBooks
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2. Precautionary Measures:
2.1 Backup your QuickBooks company file:
Before attempting any troubleshooting steps, it is crucial to create a backup of your QuickBooks company file. This ensures that you have a copy of your data in case of any accidental data loss during the fixing process.
2.2 Keep QuickBooks and Windows updated:
Regularly check for updates for both your QuickBooks software and the Windows operating system. Updates often include bug fixes and improvements that can address known issues, including QuickBooks Error 87. Keeping your software up to date is essential for optimal performance.
2.3 Use reliable antivirus and firewall software:
Ensure that you have reliable and up-to-date antivirus and firewall software installed on your system. This helps protect your QuickBooks data from malware or unauthorized access, reducing the risk of errors or file corruption.
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3. Solutions to Fix QuickBooks Error 87:
3.1 Solution 1: Update QuickBooks to the latest version:
- Open QuickBooks and go to the “Help” menu.
- Select “Update QuickBooks.”
- Click on “Update Now” to check for and install any available updates.
- Once the update process is complete, restart your computer.
- Open QuickBooks again and check if the error is resolved.
3.2 Solution 2: Run QuickBooks Install Diagnostic Tool:
- Download and install the QuickBooks Install Diagnostic Tool from the official Intuit website.
- Run the tool and let it scan your system for any installation issues.
- Follow the on-screen prompts to repair any identified issues.
- Once the repair process is complete, restart your computer.
- Open QuickBooks and check if the error is resolved.
3.3 Solution 3: Repair QuickBooks Installation:
- Close QuickBooks and open the Control Panel on your computer.
- Go to “Programs and Features” or “Uninstall a Program.”
- Find QuickBooks in the list of installed programs and select it.
- Click on “Repair” or “Change” and follow the on-screen prompts to repair the QuickBooks installation.
- Once the repair process is complete, restart your computer and open QuickBooks to check if the error is resolved.
3.4 Solution 4: Perform a clean installation of QuickBooks:
- Uninstall QuickBooks from your computer using the Control Panel.
- Download the QuickBooks Clean Install Tool from the official Intuit website.
- Run the tool and follow the on-screen prompts to remove any remaining QuickBooks files.
- Once the clean install process is complete, reinstall QuickBooks using the original installation files or the latest version from the official Intuit website.
- Activate QuickBooks using your license information and open the program to check if the error is resolved.
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4. Additional Tips to Prevent QuickBooks Error 87:
4.1 Regularly backup your QuickBooks company file:
Perform regular backups of your QuickBooks company file to ensure that you have a recent copy of your data in case of any unexpected errors or issues. Consider using external storage devices or cloud-based backup solutions for added security.
4.2 Avoid making changes to the Windows registry without expert guidance:
The Windows registry is a critical component of your operating system, and making incorrect changes to it can cause system instability or errors. If you are not familiar with the Windows registry, it is recommended to seek expert guidance before making any modifications.
4.3 Use supported file types in QuickBooks:
Ensure that you are using file types that are supported by QuickBooks. Using unsupported file types can lead to errors and compatibility issues. Refer to the QuickBooks documentation or support resources to learn about the file types that are compatible with your version of QuickBooks.
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5. Frequently Asked Questions (FAQs):
A1: In most cases, the data within the QuickBooks company file remains intact even if an error occurs. However, it is essential to create regular backups of your company file to minimize the risk of data loss. If necessary, you can restore a backup of the file to recover your data.
A2: The solutions provided in this guide are commonly effective in resolving QuickBooks Error 87. However, if the error persists or if you encounter any difficulties, it is advisable to contact QuickBooks support or consult a professional QuickBooks advisor for further assistance.
A3: To prevent QuickBooks Error 87, it is important to keep your QuickBooks software and the Windows operating system updated. Regularly check for updates and install them promptly. Additionally, use reliable antivirus and firewall software to protect your system from malware or unauthorized access. Creating regular backups of your QuickBooks company file is also essential to minimize the risk of data loss.
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6. Conclusion:
QuickBooks Error 87 can disrupt your accounting tasks, but with the solutions provided in this guide and by implementing preventive measures, you can resolve the error and ensure smooth functioning of your QuickBooks software. Remember to update QuickBooks, run the QuickBooks Install Diagnostic Tool, repair the QuickBooks installation if necessary, or perform a clean installation. Additionally, backup your company file regularly, avoid making unauthorized changes to the Windows registry, and use supported file types in QuickBooks. By following these steps and best practices, you can minimize the occurrence of QuickBooks Error 87 and continue using QuickBooks without interruptions.