QuickBooks is a powerful accounting software that requires regular updates to ensure smooth functionality. However, users may encounter errors during the update process, such as QuickBooks Error 15103. This error can occur when updating QuickBooks Desktop or Payroll, and it can hinder the software’s performance and functionality. In this guide, we will provide step-by-step instructions to help you resolve QuickBooks Error 15103 and successfully update QuickBooks Desktop or Payroll.

How To Fix QuickBooks Error 15103 When Updating Desktop or Payroll?
How To Fix QuickBooks Error 15103 When Updating Desktop or Payroll?

Section 1: Understanding QuickBooks Error 15103

1.1 Overview of QuickBooks Error 15103:

  • Definition and description of Error 15103
  • Causes and common triggers of the error

1.2 Impact of Error 15103:

  • Inability to update QuickBooks Desktop or Payroll
  • Potential loss of new features, bug fixes, and compliance updates
  • Interruption of payroll processing and financial reporting

Read Also : How To Repair or Uninstall QuickBooks Desktop?

Section 2: Basic Troubleshooting Steps

2.1 Verifying Internet Connectivity:

  • Checking internet connection and stability
  • Resolving network issues or limitations

2.2 Running QuickBooks File Doctor:

  • Downloading and installing QuickBooks File Doctor tool
  • Running the tool to fix common file-related issues

2.3 Restarting the Computer and QuickBooks:

  • Closing QuickBooks and restarting the computer
  • Relaunching QuickBooks and attempting the update again

2.4 Updating QuickBooks Manually:

  • Downloading the latest update patch from the official QuickBooks website
  • Installing the update manually to bypass the error

Section 3: Advanced Troubleshooting Steps

3.1 Verifying the Company File Location:

  • Ensuring the company file is in the correct location
  • Modifying file path if necessary to match QuickBooks expectations

3.2 Adjusting User Account Control Settings:

  • Accessing User Account Control settings in Windows
  • Modifying settings to allow QuickBooks updates

Read Also : How To Fix QuickBooks Running Slow Issues In Multi-User Mode?

3.3 Repairing QuickBooks Installation:

  • Using the QuickBooks Installation Diagnostic Tool to repair the installation
  • Uninstalling and reinstalling QuickBooks if necessary

3.4 Adjusting Folder Permissions:

  • Verifying and modifying folder permissions for QuickBooks files and folders
  • Granting full control to the appropriate user accounts

Section 4: Additional Troubleshooting Options

4.1 Clearing QuickBooks Update Cache:

  • Accessing the QuickBooks installation folder
  • Deleting the contents of the update cache folder

4.2 Disabling Security Software:

  • Temporarily disabling antivirus and firewall software
  • Attempting the update again to check if the error persists

4.3 Contacting QuickBooks Support:

  • Accessing official QuickBooks support resources
  • Contacting customer support for personalized assistance

Read Also : How To Change Employee Payroll Information Through QuickBooks?


QuickBooks Error 15103 can be frustrating when trying to update QuickBooks Desktop or Payroll. By following the step-by-step instructions outlined in this comprehensive guide, you can effectively troubleshoot and resolve this error. Remember to start with basic troubleshooting steps and gradually move to advanced options if necessary. If the issue persists, don’t hesitate to reach out to QuickBooks support for further assistance. With the error resolved, you can successfully update QuickBooks Desktop or Payroll and continue using the software with the latest features and enhancements.

Geeks Jonson : Jonson is a highly skilled accounting specialist and QuickBooks expert with a deep passion for numbers and financial management. With years of experience in the field, Jonson has established himself as a trusted professional known for his exceptional expertise in accounting and proficiency in QuickBooks software. Jonson's comprehensive knowledge of accounting principles, financial analysis, and regulatory compliance sets him apart in the industry.