QuickBooks is a popular accounting software that is used by many small and medium-sized businesses. However, some users have reported that QuickBooks for Mac keeps crashing when opened, which can be frustrating and time-consuming.
In this step-by-step guide, we will provide solutions to fix QuickBooks Mac keeps crashing when opened problem.
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Step 1: Check System Requirements
The first step in fixing QuickBooks Mac keeps crashing when opened problem is to check if your system meets the minimum system requirements. QuickBooks for Mac requires macOS High Sierra or later, and your computer should have at least 4 GB of RAM and a 2.4 GHz Intel Core 2 Duo processor or higher. If your computer does not meet the minimum requirements, you may need to upgrade your hardware or operating system.
Step 2: Update QuickBooks
If your system meets the minimum requirements, the next step is to update QuickBooks to the latest version. Outdated software can cause compatibility issues, which can lead to crashes. To update QuickBooks, follow these steps:
- Open QuickBooks for Mac.
- Click on the QuickBooks menu and select Check for QuickBooks Updates.
- If an update is available, click on Install Update.
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Step 3: Clear Cache and Cookies
If updating QuickBooks does not fix the problem, the next step is to clear the cache and cookies. This can help resolve issues with QuickBooks for Mac. To clear cache and cookies, follow these steps:
- Open Safari.
- Click on Safari in the menu bar and select Preferences.
- Click on the Privacy tab.
- Click on Manage Website Data.
- Select QuickBooks for Mac and click on Remove.
- Restart QuickBooks for Mac.
Step 4: Create a New User Account
If clearing the cache and cookies does not fix the problem, the next step is to create a new user account. This can help resolve issues with user permissions that may be causing QuickBooks for Mac to crash. To create a new user account, follow these steps:
- Open System Preferences.
- Click on Users & Groups.
- Click on the lock icon and enter your administrator password.
- Click on the Add (+) button to create a new user account.
- Set the account type to Administrator.
- Log out of your current account and log in to the new account.
- Open QuickBooks for Mac and check if the problem is resolved.
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Step 5: Repair Disk Permissions
If creating a new user account does not fix the problem, the next step is to repair disk permissions. This can help resolve issues with corrupted files that may be causing QuickBooks for Mac to crash. To repair disk permissions, follow these steps:
- Open Disk Utility.
- Click on the First Aid tab.
- Select your hard drive from the list of volumes.
- Click on Repair Disk Permissions.
Step 6: Uninstall and Reinstall QuickBooks
If repairing disk permissions does not fix the problem, the next step is to uninstall and reinstall QuickBooks for Mac. This can help resolve issues with corrupted files or installation files that may be causing QuickBooks for Mac to crash. To uninstall and reinstall QuickBooks for Mac, follow these steps:
- Open Finder.
- Go to Applications.
- Drag QuickBooks for Mac to the Trash.
- Restart your computer.
- Go to the QuickBooks website and download the latest version of QuickBooks for Mac.
- Install QuickBooks for Mac and check if the problem is resolved.
Step 7: Contact QuickBooks Support
If none of the above steps fix the problem, the final step is to contact QuickBooks support. They can help diagnose the issue and provide further guidance on how to fix QuickBooks Mac keeps crashing when opened problem. You can contact QuickBooks support by visiting their website and submitting a support request or by calling their customer service line.
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Tips to Avoid QuickBooks Mac Keeps Crashing When Opened Problem
To avoid the QuickBooks Mac keeps crashing when opened problem, there are some best practices you can follow. These tips will help ensure that your QuickBooks for Mac runs smoothly and without any issues.
- Keep QuickBooks for Mac up to date: Always update QuickBooks for Mac to the latest version to ensure that you have the latest features and bug fixes.
- Use a supported version of macOS: QuickBooks for Mac requires macOS High Sierra or later, so make sure your computer meets the minimum requirements.
- Regularly clear cache and cookies: Clearing cache and cookies can help resolve issues with QuickBooks for Mac.
- Create a backup of your company file: Always create a backup of your company file so that you can restore it in case of any data loss.
- Use a reliable internet connection: A slow or unreliable internet connection can cause QuickBooks for Mac to crash or become unresponsive.
Conclusion
QuickBooks for Mac is a powerful accounting software that is used by many small and medium-sized businesses. However, like any software, it can sometimes have issues, such as crashing when opened. In this step-by-step guide, we have provided solutions to fix QuickBooks Mac keeps crashing when opened problem. By following these steps and best practices, you can ensure that your QuickBooks for Mac runs smoothly and without any issues. If you still experience issues with QuickBooks for Mac, you can contact QuickBooks support for further assistance.