In QuickBooks, the ship to address is an essential component of creating accurate invoices and sales orders. If you need to edit or change the ship to address for a customer, it’s important to follow the correct steps to ensure the information is updated properly. In this guide, we will provide you with a step-by-step process on how to edit or change the ship to address in QuickBooks.

How To Edit Or Change Ship To Address In QuickBooks?
How To Edit Or Change Ship To Address In QuickBooks?

Section 1: Understanding the Ship To Address in QuickBooks


Before proceeding with editing or changing the ship to address, it’s important to understand its significance. The ship to address is the location where goods or services are to be delivered, separate from the customer’s billing address. QuickBooks allows you to customize and update the ship to address for each customer to ensure accurate and timely deliveries.

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Section 2: Editing the Ship To Address for an Existing Customer


If you need to make changes to the ship to address for an existing customer, follow these steps:

Step 1: Access the Customer Center

Open QuickBooks and go to the “Customers” or “Customers & Sales” menu. Select “Customer Center” from the drop-down menu.

Step 2: Locate and Select the Customer

In the Customer Center, locate the customer whose ship to address you want to edit. Double-click on their name to open the customer’s information.

Step 3: Edit the Ship To Address

In the customer’s information window, navigate to the “Address Info” or “Additional Info” tab. Edit the ship to address fields to reflect the correct information. Click “Save” to save the changes.

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Section 3: Changing the Ship To Address for a Customer


If you need to change the ship to address for a customer entirely, follow these steps:

Step 1: Access the Customer Center

Open QuickBooks and go to the “Customers” or “Customers & Sales” menu. Select “Customer Center” from the drop-down menu.

Step 2: Locate and Select the Customer

In the Customer Center, locate the customer whose ship to address you want to change. Double-click on their name to open the customer’s information.

Step 3: Create a New Address

In the customer’s information window, navigate to the “Address Info” or “Additional Info” tab. Click on the “Add Address” button to create a new address.

Step 4: Enter the New Ship To Address

In the new address window, enter the updated ship to address details. Click “OK” to save the new address.

Step 5: Set the New Ship To Address as Default (Optional)

If you want the new ship to address to be the default for future transactions with this customer, click the “Make Default” or “Set as Primary” button.

Step 6: Save the Changes

Click “Save” in the customer’s information window to save the changes.

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Section 4: Updating the Ship To Address on Invoices and Sales Orders


After editing or changing the ship to address for a customer, it’s important to ensure that the updated address reflects on invoices and sales orders. Follow these steps to update the ship to address on transactions:

Step 1: Create a New Invoice or Sales Order

Create a new invoice or sales order for the customer whose ship to address you updated.

Step 2: Verify the Ship To Address

Check that the ship to address on the invoice or sales order reflects the updated information.

Step 3: Save and Send the Transaction

Save the transaction and proceed with sending it to the customer.

Step 4: Review Previous Transactions (Optional)

If you want to update the ship to address on previous transactions, you can open each transaction individually and manually edit the ship to address field. This step may be time-consuming, so it’s recommended for important or recent transactions only.

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Section 5: Conclusion


Accurate and up-to-date ship to addresses are crucial for smooth order fulfillment in QuickBooks. By following the steps outlined in this guide, you can easily edit or change the ship to address for customers and ensure accurate delivery information. Remember to save the changes and review previous transactions if necessary.

Geeks Jonson : Jonson is a highly skilled accounting specialist and QuickBooks expert with a deep passion for numbers and financial management. With years of experience in the field, Jonson has established himself as a trusted professional known for his exceptional expertise in accounting and proficiency in QuickBooks software. Jonson's comprehensive knowledge of accounting principles, financial analysis, and regulatory compliance sets him apart in the industry.